Returns & Exchanges

At Alp N Rock, we want you to be completely satisfied with your purchase. If your luxury apparel doesn't meet your expectations, we offer returns and exchanges on unworn, unwashed items with original tags attached within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is submitted, download and print the pre-paid UPS shipping label provided via email.

• 3.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all hangtags are intact, and affix the return shipping label to the outside of the box.

• 4.
  Drop Off and Track

  Drop off your package at any authorized UPS location; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.